Customer Service

About Us


About Us

Over 20 years of mail handling


Your satisfaction is our top priority.
We will help you with the day-to-day challenges of international airmail and cover the handling at Frankfurt Airport for you.
Integrity is very important to us, which is why reliability and a sense of responsibility are indispensable.
You can expect us to work in a customer-oriented manner and to be available 24 hours a day, 7 days a week. We will coordinate all necessary processes for you promptly and reliably on the spot.
We will carry out both the physical handling and the document processing to your complete satisfaction.

We have been active as a mail handlings agent for our customers since 1997. Benefit from more than 20 years of experience!

Based right at Frankfurt Airport in proximity to the apron and the International Mail Distribution Centre (IPZ) with 6,000 m² of transfer- and warehouse space.

– Permission and apron admittance by Fraport AG

– Licence as a regulated agent by the LBA – DE/RA/90004-01

We provide the constant performance that you expect. With our trained and team-oriented staff, we are able to process your orders and concerns quickly and efficiently. Thanks to our many years of experience and our central location at Frankfurt Airport, we are able to address your individual needs.
Due to our long-standing customer base, we are familiar with a large number of operating programmes. Here too, we can provide you with complete flexibility and our know-how. 

PCCS in numbers

You can rely on our many years of experience



tons of daily turnover

handling area


Over 45 airlines / customers




Katrin Greifenstein

Managing Director

Tobias Bergmann

Managing Director

Natalie Stephan

Director Operations